PRIVACY POLICY
Effective Date: August 3, 2026
Last Updated: August 3, 2026
Lunatik Marketing Agency, operated by (“Lunatik Marketing,” “we,” “us,” or “our”), respects your privacy.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:
Visit https://lunatikmarketingagency.com/ or another website we operate
Submit a contact form, lead form, survey, or application
Request a consultation, quote, or service
Communicate with us by email, telephone, text message, social media, or live chat
Purchase or use our marketing, software, consulting, or related services
Attend one of our events, webinars, or presentations
Interact with our advertisements, emails, social media profiles, or marketing campaigns
Otherwise interact with Lunatik Marketing
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The personal information we collect depends on how you interact with us.
A. Information You Provide Directly
We may collect information such as:
First and last name
Business name
Job title
Mailing or business address
Email address
Telephone number
Website address
Social media account information
Information submitted through forms, surveys, questionnaires, or applications
Appointment and scheduling information
Marketing goals, budgets, business needs, and service interests
Messages, feedback, support requests, and other communications
Documents, photographs, videos, logos, customer lists, and other materials you provide
Account credentials or platform access information provided for service delivery
Billing address and transaction information
Information contained in proposals, agreements, invoices, and service records
Payment-card information may be collected directly by a third-party payment processor. We generally do not store complete payment-card numbers on our own systems.
B. Information Collected Automatically
When you visit our website, open an email, interact with an advertisement, or use an online service, we and our service providers may automatically collect:
Internet Protocol address
Browser type
Device type
Operating system
Device identifiers
Approximate geographic location
Referring and exit pages
Pages viewed
Links clicked
Date and time of visits
Time spent on pages
Form interactions
Email opens and clicks
Advertising identifiers
Cookie and pixel information
Website activity and conversion data
Diagnostic, error, and performance information
We may collect this information through cookies, pixels, tags, scripts, software development kits, local storage, analytics tools, and similar technologies.
C. Information From Third Parties
We may receive personal information from:
Advertising platforms
Social media platforms
Analytics providers
Lead-generation providers
Referral partners
Publicly available sources
Business directories
Data and identity-verification providers
Customer relationship management platforms
Scheduling platforms
Email and SMS service providers
Payment processors
Clients who ask us to perform marketing services on their behalf
Other vendors and business partners
Information obtained from third parties is subject to the privacy practices and permissions associated with the original source.
2. Information We Process for Clients
Lunatik Marketing may process personal information on behalf of its clients while providing advertising, lead generation, CRM, email marketing, SMS marketing, automation, website, analytics, or related services.
When we process information solely on behalf of a client, the client generally determines why and how that information is used. In those circumstances, Lunatik Marketing acts as a service provider, contractor, processor, or similar vendor.
If you submitted information to one of our clients or received a communication from one of our clients, you should review that client’s privacy policy and direct privacy requests to that client.
We may assist the client in responding to a valid request when required by our agreement or applicable law.
3. How We Use Personal Information
We may use personal information to:
Operate, maintain, and improve our website
Respond to inquiries and consultation requests
Prepare proposals, estimates, and service recommendations
Schedule appointments
Provide marketing, consulting, software, and related services
Create and manage customer accounts
Process payments and administer billing
Communicate about projects, campaigns, accounts, and services
Provide technical assistance and customer support
Send newsletters, educational content, promotions, and service updates
Deliver email and SMS communications when authorized
Create, manage, measure, and improve advertising campaigns
Personalize website content and advertising
Measure traffic, engagement, conversions, and campaign performance
Maintain CRM records and communication histories
Operate automations, workflows, and integrations
Detect, prevent, and investigate fraud, misuse, or security incidents
Enforce our agreements and protect our legal rights
Comply with legal, regulatory, tax, accounting, and contractual obligations
Conduct internal reporting, research, forecasting, and business analysis
Evaluate or complete a business transaction, such as a merger or sale
Carry out another purpose disclosed when the information is collected
We may use aggregated or deidentified information for analytics, research, service improvement, and other lawful business purposes. We will not attempt to reidentify deidentified information except as permitted by law.
4. Email Communications
We may send you email communications when you:
Request information from us
Become a client
Subscribe to a newsletter
Register for an event or resource
Provide consent to receive marketing communications
Have another relationship with us that permits the communication
You may unsubscribe from promotional emails by using the unsubscribe link included in the email.
Even after unsubscribing from marketing emails, we may continue sending nonpromotional communications concerning active services, transactions, billing, security, appointments, or legal notices.
5. SMS and Telephone Communications
When you provide your telephone number and consent to receive communications, we may contact you through telephone calls or text messages concerning inquiries, appointments, services, account activity, updates, or promotions.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing our services.
You may opt out of text messages by replying **STOP**. You may request assistance by replying **HELP** or contacting us using the information below.
We do not sell mobile telephone information.
Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Text-message originator opt-in data and consent information will not be shared with third parties for their own marketing purposes. We may disclose this information to service providers that help us deliver messages, maintain our systems, prevent fraud, or comply with applicable law.
Wireless carriers are not liable for delayed or undelivered messages.
6. Cookies and Similar Technologies
We may use cookies and similar technologies to:
Keep our website functioning
Remember preferences
Understand website usage
Measure marketing performance
Track conversions
Improve website functionality
Prevent fraud and enhance security
Personalize content
Deliver or measure advertising
Cookies may be set by us or by third parties whose services appear on our website.
You can control some cookies through your browser settings or a cookie-consent tool made available on our website. Blocking cookies may cause portions of the website to function incorrectly.
7. Analytics and Advertising
We may use analytics and advertising services provided by companies such as Google, Meta, Microsoft, LinkedIn, TikTok, or similar providers.
These providers may use cookies, pixels, device identifiers, and related technologies to collect information about your interaction with our website and advertisements.
This information may be used to:
Measure website traffic
Understand user behavior
Attribute leads and conversions
Create advertising audiences
Deliver interest-based advertising
Limit repetitive advertisements
Measure advertising effectiveness
Depending on the technology and applicable law, certain advertising disclosures may be considered a “sale,” “sharing,” or targeted advertising even when no money is exchanged for the information.
Where legally required, you may opt out through our cookie-preference tool, a **Do Not Sell or Share My Personal Information** link, or a recognized browser-based opt-out signal.
8. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients:
Service Providers and Contractors
We may disclose information to vendors that provide:
Website hosting
Cloud storage
CRM software
Email delivery
SMS and telephone services
Scheduling
Payment processing
Customer support
Analytics
Advertising
Website development
Cybersecurity
Data verification
Automation
Artificial intelligence tools
Accounting, legal, and professional services
These parties may use personal information only as permitted by their agreements with us and applicable law.
Advertising and Analytics Partners
We may disclose device, usage, interaction, and conversion information to analytics and advertising partners.
Where applicable, you may opt out of disclosures considered a sale or sharing under state privacy law.
Business Partners
We may disclose information to referral sources, collaborators, subcontractors, or business partners when necessary to provide a requested service or when you direct or authorize us to do so.
Legal and Safety Disclosures
We may disclose information when reasonably necessary to:
Comply with law, regulation, subpoena, court order, or legal process
Respond to lawful government requests
Enforce an agreement
Detect or prevent fraud or illegal activity
Protect our rights, property, systems, users, personnel, clients, or the public
Investigate a security incident
Establish, exercise, or defend a legal claim
Business Transactions
We may transfer personal information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.
9. Sale and Sharing of Personal Information
We do not sell personal information in exchange for monetary payment.
Our use of advertising cookies, pixels, analytics tools, and similar technologies may be considered “sharing” or a “sale” under certain state privacy laws because information may be disclosed for cross-context behavioral advertising or targeted advertising.
Where required, you may opt out by:
Selecting your preferences through our cookie-consent tool
Using the **Do Not Sell or Share My Personal Information** link at **[OPT-OUT PAGE URL]**
Submitting a request to **[PRIVACY EMAIL ADDRESS]**
Enabling a legally recognized opt-out preference signal, such as Global Privacy Control
We do not knowingly sell or share the personal information of individuals under 16 years of age.
10. Artificial Intelligence
We may use artificial intelligence-assisted services to help with:
Content creation
Research
Advertising analysis
Campaign optimization
Customer support
Automation
Data organization
Reporting
Service delivery
Information submitted to an AI-assisted system may be processed by the provider of that system according to its contractual terms and privacy practices.
We take reasonable steps to avoid submitting unnecessary sensitive personal information to AI providers. Clients and website users should not submit confidential, regulated, or highly sensitive information unless specifically requested through an approved method.
AI-assisted outputs may be reviewed by our personnel before being used or delivered.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide requested services
Maintain client and business records
Complete transactions
Manage our relationship with you
Comply with legal, tax, accounting, and reporting requirements
Resolve disputes
Enforce agreements
Prevent fraud and abuse
Maintain system security
Establish or defend legal claims
Retention periods vary depending on the type of information, the purpose for which it was collected, contractual obligations, legal requirements, and operational needs.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
Backup copies may remain for a limited period until overwritten or deleted through our standard backup process.
12. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
These safeguards may include:
Access controls
Password protections
Multifactor authentication
Encryption where appropriate
Vendor management
Data minimization
Security monitoring
Employee and contractor access restrictions
Backup and recovery procedures
No website, network, transmission method, or storage system is completely secure. We cannot guarantee that information will never be accessed, lost, altered, or disclosed without authorization.
You are responsible for protecting passwords and account credentials provided to you.
13. California Privacy Rights
California residents may have the following rights, subject to applicable exceptions:
Right to Know
You may request information regarding:
The categories of personal information we collected
The categories of sources from which we collected it
The purposes for collecting, using, selling, or sharing it
The categories of third parties to whom we disclosed it
The specific pieces of personal information we collected about you
Right to Delete
You may request deletion of personal information we collected from you, subject to legal and operational exceptions.
Right to Correct
You may request correction of inaccurate personal information maintained about you.
Right to Opt Out
You may opt out of the sale or sharing of personal information, including certain disclosures used for cross-context behavioral advertising.
Right to Limit Certain Uses of Sensitive Personal Information
Where applicable, you may request that we limit certain uses or disclosures of sensitive personal information.
We generally use sensitive personal information only when reasonably necessary to provide requested services, process payments, maintain security, verify information, or comply with law.
Right to Non-Discrimination
We will not unlawfully discriminate against you because you exercised a privacy right.
Authorized Agents
You may appoint an authorized agent to submit a request on your behalf.
We may require proof that you authorized the agent and may ask you to verify your identity directly with us.
14. Categories of Personal Information Collected
Depending on your interaction with us, we may collect the following categories of personal information:
Identifiers:Name, email address, telephone number, postal address, IP address, account identifiers, and similar information
Customer-record information: Contact details, business information, billing records, and service history
Commercial information: Services purchased, considered, requested, or discussed
Internet or electronic activity: Browsing activity, website interactions, advertising interactions, email engagement, and device information
Geolocation information: Approximate location derived from an IP address or device
Audio or visual information: Call recordings, photographs, videos, webinar recordings, or voice messages when collected
Professional information: Company, job title, industry, professional background, and business needs
Inferences: Marketing interests, likely service preferences, campaign audiences, or business needs inferred from other information
Sensitive personal information: Account login credentials, precise location when enabled, financial information used for payments, or message contents when applicable
We do not necessarily collect every category from every individual.
15. Sources of Personal Information
We may collect personal information from:
You
Your device or browser
Our clients
Advertising and analytics platforms
Social networks
Lead providers
Referral partners
Service providers
Public sources
Business directories
Data verification providers
16. Purposes for Collecting Personal Information
We may collect and use these categories of information for:
Providing services
Responding to inquiries
Marketing and advertising
Analytics and measurement
Billing and transactions
Account administration
Customer support
Security and fraud prevention
Compliance with legal obligations
Internal business operations
17. Submitting a Privacy Request
You may submit a privacy request through any available method below:
Email: info@lunatikmarketingageny.com
Please describe the right you wish to exercise and provide enough information for us to locate the relevant records.
We may need to verify your identity before completing a request. Verification may require confirming information already maintained in our records.
We will use information submitted for verification only to process and document the request.
We will respond within the time required by applicable law. Certain requests may be denied or limited when a legal exception applies.
18. Global Privacy Control and Do Not Track
Where required by applicable law, we process recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information for the browser or device transmitting the signal.
Because there is not currently a universally accepted standard for other browser-based “Do Not Track” signals, our website may not respond to those signals.
You may still manage cookies through your browser, our cookie-preference tool, or the other opt-out methods described in this Privacy Policy.
19. Privacy Rights in Other U.S. States
Residents of certain other U.S. states may have rights concerning access, correction, deletion, portability, targeted advertising, sale of personal information, profiling, or appeals.
You may submit a request through the methods listed in this Privacy Policy.
If we deny a request and your state provides an appeal right, you may appeal by replying to our response or emailing info@lunatikmarketingagency.com with the subject line “Privacy Request Appeal.”
20. Children’s Privacy
Our website and services are not directed to children under 13 years of age.
We do not knowingly collect personal information directly from children under 13 without legally required parental consent.
If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.
21. Third-Party Websites
Our website may contain links to websites, platforms, applications, or services operated by third parties.
We do not control and are not responsible for the privacy, security, content, or practices of third parties.
You should review the privacy policy of any third-party service before providing personal information.
22. Social Media
When you interact with us through a social media platform, the platform may collect and process information according to its own privacy policy.
Information you post publicly or submit through a social media platform may be visible to the platform, other users, and Lunatik Marketing.
23. International Visitors
Our website and services are primarily intended for individuals and businesses located in the United States.
If you access our website from another country, your information may be transferred to and processed in the United States or another location where our service providers operate.
Privacy laws in those locations may differ from the laws where you live.
24. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, services, technology, or legal obligations.
The updated policy will be posted on this page with a revised “Last Updated” date.
When legally required, we may provide additional notice by email, through our website, or through another reasonable method.
25. Contact Us
Questions, concerns, or requests regarding this Privacy Policy may be sent to:
info@lunatikmarketingagency.com